Step 4: Double-click the newly created DWORD and change its value data to 1. Step 3: Right-click on the System key, go to New and select DWORD (32-bit) Value. HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System Step 2: In the Registry Editor window, paste the following path in the address bar at the top and press Enter. Type regedit in the Open field and press Enter. Step 1: Press the Windows key R to launch the Run utility. ![]() So, if the problem persists, you can employ the following registry trick to fix issues with the Windows Hello PIN.īefore proceeding with the changes, you must back up all the registry files on your PC. Modifying registry files on your PC allows you to make various system-level changes. Step 7: Click on ‘Sign in with a Microsoft account instead’ and follow the prompts to switch to your Microsoft account. Step 6: Next, head to the Accounts tab and click on Sign-in options. Step 5: Sign in to your local account and change your Windows Hello PIN. Step 4: After the setup, click on ‘Sign out and finish.’ Step 3: Follow the on-screen instructions to set up your local account. Step 2: Under Account settings, click on ‘Sign in with a local account instead.’ Type in your account info and press Enter. Step 1: Press the Windows key S to access the search menu. This should help you avoid any account-specific restrictions on Windows. If Windows is still not letting you change your PIN, you can temporarily switch to a local account and try again. Step 3: Select the NGC folder and click on the trash icon at the top to delete it.Īfter you complete the above steps, your old Windows Hello PIN will be removed to let you set it up again. C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Step 2: Use the following path to navigate to the Microsoft folder. Step 1: Click on the search icon on the Taskbar, type in file explorer, and press Enter. ![]() icacls C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC /grant administrators:F /tĪfter running the above commands, use the following steps to delete the NGC folder. Step 3: Next, run the following command to grant administrative permission. takeown /f C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC /r /d y Step 2: In the console, run the following command to take ownership of the NGC folder. Step 1: Right-click on the Start icon and select Terminal (Admin) from the list. To delete the NGC folder, you’ll need to take its ownership by following the steps below. You can delete the NGC folder and set up your Windows Hello PIN again to fix it. If Windows cannot access that folder for some reason, you may encounter such issues. Windows saves all your sign-in information, including your PIN, in the NGC folder. Step 5: Set up your new PIN by entering it twice and then click on OK. Step 4: Enter your Microsoft account password to verify your identity. ![]() Step 2: Click on the arrow next to PIN (Windows Hello) and click on ‘I forgot my PIN.’ In the Accounts tab, click on the Sign-in options. Step 1: Press the Windows key I to launch the Settings app. If disconnecting your work or school account doesn’t help, you can use the forgot PIN option to reset your Windows Hello PIN. Step 3: Click on your email id and then click on Disconnect.Ĭheck if you can change your Windows Hello PIN. Step 2: Navigate to the Accounts tab and click on ‘Access work or school’ on your right. Step 1: Open the Start menu and click on the cog-shaped icon to launch the Settings app. Hence, you should first disconnect that account before attempting to change your PIN again. One of the most common reasons Windows may prevent you from changing your sign-in PIN is if you’ve linked your work or school account to your PC. If you are having trouble changing your sign-in PIN on Windows, we’ve compiled a list of solutions that will help.
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